# StayUpfront

> StayUpfront gives a small B2B SaaS team one branded customer portal for support tickets, customer-facing incidents, status pages, a knowledge base and uptime monitoring — priced by the customers you support, never per seat. Una, the built-in AI teammate, triages support from day one with every decision logged.

## Product

- [Support](https://stayupfront.com/support): B2B support tickets that know about your incidents — one inbox, real SLAs, no per-seat bill. For small teams where the person answering carries the pager.
- [Incidents](https://stayupfront.com/incidents): Incident management that doesn't assume you have an incident commander — a timeline per incident, a self-updating status page, and email-reply acknowledgements.
- [Status pages](https://stayupfront.com/status-pages): A status page driven by your real incidents, not updated by hand — custom domain, certificates handled, a follow-able feed, and a page per product.
- [Monitoring](https://stayupfront.com/monitoring): Uptime, scheduled-job heartbeats, DNS and SSL — the four checks a small team needs. A failed check opens an incident and updates your status page.
- [Knowledge base](https://stayupfront.com/docs): A customer knowledge base on the same branded portal as your status page, incidents and tickets. One help center for your customers — not a fifth tool.
- [Customer portal](https://stayupfront.com/customer-portal): Status, incidents, support tickets and changelog — one customer portal at one URL, branded as yours. For B2B SaaS that want one place for customers, not five.
- [AI (Una)](https://stayupfront.com/ai): Every StayUpfront workspace comes with Una — the AI teammate who triages your support from day one, on by default, every decision logged, with an off switch.

## Platform

- [Integrations](https://stayupfront.com/integrations): Slack, SMS and a small API — the integrations that matter for customer ops, built properly and described honestly. Not a 200-logo wall.
- [Slack integration](https://stayupfront.com/integrations/slack): Incidents post into your channels, thread replies sync back in seconds, and your team can acknowledge without leaving Slack. Installed in about a minute.
- [Developers](https://stayupfront.com/developers): Drive StayUpfront from your everyday agent — a REST API and MCP server across support, incidents, monitoring and your status page.

## Pricing & company

- [Pricing](https://stayupfront.com/pricing): Three plans from £49/mo, priced by the customer contacts you support — never per seat. Whole team included, every feature on every plan. Founding prices are live before launch.
- [About](https://stayupfront.com/about): StayUpfront is built by Rob Gough — twenty years in software with small teams, from Manchester. Why it exists, where it stands on AI, and how to get in touch.