Stay upfront with your customers
# Unified support, incident management and uptime monitoring
# For Bootstrappers, B2B SaaS and SMEs
Common Issues
Small teams and solo founders struggle to truly understand their customers' experience when information is scattered across tools or buried in shared email inboxes
Lost Context
Critical customer issues slip through the cracks when your team uses scattered tools and channels
Reactive Mode
You're firefighting incidents instead of preventing them. Build trust by keeping customers updated before they update you
Visibility Gaps
Leadership and customers lack real-time visibility into what's happening and when it'll be resolved
Stay Ahead of Issues,
Keep Customers Informed
StayUpfront brings your customer support, incident tracking, and status communication together in one streamlined platform.
Give your team the context they need, automate the updates your customers expect, and maintain the transparency that builds trust—all without juggling multiple tools.
Core Features
Everything you need to keep your team aligned and customers happy
Unified Support Hub
Bring customer conversations, incidents, and status updates together in one centralized platform
Proactive Communication
Keep stakeholders informed with automated updates and real-time status pages
Clear Visibility
Track issues from report to resolution with complete transparency for your team and customers
Built for Teams Like Yours
Whether you're just starting out or have an established product, StayUpfront scales with your needs
SaaS Startups
Move fast without sacrificing customer trust. Build support processes that scale with you.
DevOps Teams
Connect incidents to resolutions. Keep engineering and customers on the same page.
Product Teams
Turn customer feedback into action. Track issues that matter to your roadmap.
Support Teams
Respond faster with full context. Give customers visibility without constant manual updates.
We're Building Something Special
StayUpfront is under active development. We're focused on creating a tool that truly helps B2B teams stay ahead of issues and keep customers informed.