Stay upfront with your customers
# Unified support, incident management and uptime monitoring
# For Bootstrappers, B2B SaaS and SMEs
Common Issues
Small teams and solo founders struggle to truly understand their customers' experience when information is scattered across tools or buried in shared email inboxes
Lost Context
Critical customer issues slip through the cracks when your team uses scattered tools and channels
Reactive Mode
You're firefighting incidents instead of preventing them. Build trust by keeping customers updated before they update you
Visibility Gaps
Leadership and customers lack real-time visibility into what's happening and when it'll be resolved
Stay Ahead of Issues,
Keep Customers Informed
StayUpfront brings your customer support, incident tracking, and status communication together in one streamlined platform.
Give your team the context they need, automate the updates your customers expect, and maintain the transparency that builds trust—all without juggling multiple tools.
Core Features
Everything you need to keep your team aligned and customers happy
Unified Support Hub
Bring customer conversations, incidents, and status updates together in one centralized platform
Proactive Communication
Keep stakeholders informed with automated updates and real-time status pages
Clear Visibility
Track issues from report to resolution with complete transparency for your team and customers
Focus on Your Product, We'll Handle the Rest
Support infrastructure, status pages and incident communication are essential—but they shouldn't distract you from building what matters. StayUpfront takes care of it so you don't have to.
Solo Founders
Look professional from day one. Give your customers the support experience they'd expect from a much larger team.
SaaS Startups
Move fast without sacrificing customer trust. Build support processes that scale with you.
SMEs
Enterprise-grade support tools without enterprise complexity or cost. Right-sized for your business.
Bootstrappers
Every hour counts when you're self-funded. Spend yours on your product, not stitching together support tools.
Built for Teams Like Yours
Give all your teams a single place to manage support, incidents and uptime
Engineering
Connect incidents to resolutions. Keep engineering and customers on the same page.
Product
Turn customer feedback into action. Track issues that matter to your roadmap.
Support
Respond faster with full context. Give customers visibility without constant manual updates.
Running multiple products?
When you're managing more than one product, the last thing you need is separate tools for each. StayUpfront lets you run everything from a single organisation—each product gets its own service with dedicated status pages, support queues and uptime monitoring.
Your customers see a focused, professional experience for the product they use. Your team gets a unified view across the entire portfolio.
We're Building Something Special
StayUpfront is under active development. We're focused on creating a tool that truly helps B2B teams stay ahead of issues and keep customers informed.
Join the Waitlist