Statuspage pricing explained (2026): tiers, caps, what moves the bill

Every published Atlassian Statuspage tier with its price and its caps, the exact points where the bill steps up, worked examples at realistic sizes, and what a status page costs across the rest of the market.

StayUpfront · Updated · 9 min read

Atlassian Statuspage's public pages run from a free plan to $1,499 a month across five tiers. Private, authenticated pages sit on a separate ladder from $79 to $1,499, audience-specific pages start at $300, and every page is its own subscription. Prices are Atlassian's published US dollar list prices, checked 3 September 2026.

Statuspage pricing tiers: public pages

Five tiers at flat monthly prices, each with three caps: subscribers, your own people who can log in, and metrics.

Tier Per month Subscribers Team members Metrics What the tier opens
Free $0 100 2 2 Email, Slack, Teams; REST API. No custom domain.
Hobby $29 250 5 5 Custom domain, basic customisation.
Startup $99 1,000 10 10 SMS and webhook notifications, custom CSS, SSO.
Business $399 5,000 25 25 Custom CSS, HTML and JavaScript; component subscriptions; role-based access.
Enterprise $1,499 25,000 50 50 Yearly purchase orders and invoicing.

Atlassian Statuspage public-page plans, US dollars, monthly. Prices checked 3 September 2026, from atlassian.com/software/statuspage/pricing.

SMS is included in the subscription rather than metered per message, per Atlassian's community answer; the ability to send at all starts on Startup at $99. Atlassian publishes US dollar prices only.

Is Statuspage free?

Yes. The Free plan gives you a public status page with incidents, components, maintenance windows, up to 100 email, Slack or Teams subscribers, and two team members who can log in and post. There is no custom domain: a branded status.yourcompany.com starts at $29 a month on Hobby.

Statuspage private page pricing

A private page is one your customers or staff authenticate to see: a separate product line with its own ladder, not included in a public plan.

Tier Per month Authenticated subscribers Team members Metrics
Starter $79 50 5 5
Growth $249 300 15 15
Corporate $599 1,000 35 35
Enterprise $1,499 5,000 50 50

Atlassian Statuspage private-page plans, US dollars, monthly. Prices checked 3 September 2026.

The unit is a viewer with a login rather than an email address on a list, so these counts are not comparable to the public ladder. Viewer 51 moves you from Starter to Growth, $170 a month more; viewer 301 to Corporate, another $350. Our stack cost calculator models public pages only.

Audience-specific pages

The third ladder serves different groups of customers a different page from one configuration. Tier 1 is $300 a month for 500 users, 10 groups, 25 team members and 30 metrics. Tiers 2 to 10 add $200 each, tiers 11 to 30 add $100 each, and tiers 31 and above add $50 each, so tier 2 is $500, tier 10 is $2,100 and tier 30 is $4,100. Atlassian's documentation is blunt: "There is no flexibility to these tiers and their allocations."

What actually moves your Statuspage bill

Two numbers do the work: how many people subscribe to your page, and how many of your own people log in and post.

Move Subscribers Team members Price Change per month
Free → Hobby 101 3 $0 → $29 +$29, and a custom domain
Hobby → Startup 251 6 $29 → $99 +$70
Startup → Business 1,001 11 $99 → $399 +$300
Business → Enterprise 5,001 26 $399 → $1,499 +$1,100

Trigger points on the public-page ladder. US dollars, monthly. Prices checked 3 September 2026.

Pages are the third axis. An Atlassian community answer puts it plainly: "You will need to pay for each page separately."

Why is Statuspage so expensive?

Because the tiers are flat, each one carries three caps, and the subscription covers one page.

Subscribers, team members and metrics are capped separately inside every tier, and Atlassian publishes no overage rate, so crossing any of the three means moving up a tier. Whichever cap binds first sets the price, and it is not always the subscriber count: Hobby includes five people who can log in and post, Startup ten, so a colleague who needs to post during an incident can be what moves the bill.

The scope is narrow too. Each page is billed on its own, and Statuspage does not monitor anything, so whatever tells you to post the update is a subscription of its own.

Set against that, reviewers do not complain that it falls over. They call it dependable and simple to operate while an incident is running, and it carries Atlassian's compliance posture through procurement. Many teams pay knowingly and get what they came for.

Three worked examples

List-price arithmetic from the tables above, no discount assumed.

A public page, 300 subscribers, six people who need a login. Hobby caps at 250 and five, so Startup at $99 a month is the plan: 1,000 subscribers, 10 team members, SMS and webhook notifications, custom CSS and SSO.

The same, plus an internal page for 40 staff. That page needs a login, so it is a private page: Starter at $79 a month covers 50 authenticated viewers. Total $178 a month for the pages alone, with monitoring still to buy.

A public page with 1,200 subscribers. Startup caps at 1,000, so this is Business at $399 a month, adding full HTML and JavaScript customisation, component-level subscriptions and role-based access control.

How much does a status page cost?

The wider market sits in reasonably clear bands.

Band What you get Examples
$0, self-hosted You run it Cachet, Upptime
$0, hosted with caps A real hosted page, capped Statuspage Free (100 subscribers, no custom domain), Instatus Starter (200, no custom domain), OneUptime Free (100), Better Stack Free (1,000, custom domain, monitoring)
$20 to $30 Custom domain, useful subscriber counts Instatus Pro $20, OneUptime Growth $22, Hyperping Essentials $29, Hund $29 per page, OpenStatus Starter $30
$46 to $100 Larger counts, SSO, private pages Statuspal Hobby $46, Hyperping Pro $89, Sorry $99, Statuspage Startup $99, Statuspal Startup $99, OpenStatus Pro $100
$299 to $399 Thousands of subscribers, full customisation Hyperping Business $299, Statuspal Business $299, Instatus Business $300, Statuspage Business $399
$500 and above Published top tiers OpenStatus Scale $500, Statuspage Enterprise $1,499
Priced per person The page is part of a larger product incident.io Team $19 per user, Better Stack responder seat $34, UptimeRobot Solo €12 and Team €39

List prices in each vendor's published currency, monthly, checked 3 September 2026, from each vendor's own pricing page. Entry prices for the plan named; Hyperping and Sorry add a per-seat charge.

Better Stack and UptimeRobot bundle monitoring with the page, and incident.io bundles incident response and charges per user.

What it costs when the status page is part of your support tool

StayUpfront takes the other approach: the status page is one view of a single customer-facing product, alongside the support inbox, incidents, docs and uptime checks, on your own domain.

Plan Customer contacts Founding, per month Standing, per month
Starter 100 £49 £79
Growth 500 £99 £149
Portfolio 2,000 £249 £349

StayUpfront plans, pounds, excluding VAT, monthly. Prices checked 3 September 2026. Founding prices are what early customers pay; standing prices are the list. A Custom plan picks up above Portfolio, at a price agreed upfront. Annual billing, where offered, is eleven months of the twelve.

We price on a size axis too: our plans step at 100, 500 and 2,000 customer contacts, so growth moves our bill as it moves anyone's. What differs is what the meter buys and who is included — one meter covers support, the status page, incidents, monitoring and docs together, where a subscriber count covers the page, and your whole team is on every plan with no seats to count, so the colleague who posts during an incident never changes the price.

The units are not interchangeable. A customer contact is a person you support: a ticket, a portal login, a status subscription. A Statuspage subscriber is anyone who asked to be told when something breaks, customer or not, so a comparison starts from your own figures — and it runs the other way in places. Under 100 subscribers with no custom domain, Statuspage Free costs nothing and we cost £49 a month. The comparison earns its keep when the page is not the only thing on the bill.

The cost calculator opens on worked example one; the 1,200-subscriber version crosses the Business threshold. It totals in pounds, converting dollar and euro prices at a rate shown on the page. More on the pricing page and the status pages page.

When Statuspage is the right choice

Three cases make it the sensible answer. If procurement needs Atlassian's compliance posture and a vendor name nobody has to defend in a security review, that is a real value and not one we can offer. If you need audience-specific pages, with customer groups seeing different components at group granularity, the third ladder is the deepest implementation available. And if you already run Jira Service Management, the embed and the shared account count for something.

Questions people ask

How much does Statuspage cost per month? A public page is $0, $29, $99, $399 or $1,499. Private pages run $79 to $1,499 on their own ladder, and audience-specific pages start at $300.

What happens when you go over the subscriber limit? Atlassian publishes no overage rate, so crossing a cap means the next tier: +$70 a month at subscriber 251, +$300 at 1,001, +$1,100 at 5,001.

Does Statuspage include uptime monitoring? No. Component status is set by hand, through the REST API, or by a monitoring integration — Pingdom, Datadog, New Relic — each a separate subscription.

Do you pay for each status page separately? Yes. A public page and an internal authenticated page are separate subscriptions.

Can you pay annually? Annual billing is available, but Atlassian's documentation says it needs a signed order form, and no annual discount is published.

Put your own numbers into the cost calculator, and the 14-day free trial charges nothing until it ends.


Prices are each vendor's published list price, checked 3 September 2026. We re-check quarterly. If you spot a change, tell us.

Support, status page, incidents and monitoring, on one plan

StayUpfront is the tool this blog is written from. Priced by the customer contacts you support, never per seat, with the whole team included.

14 days free — a card is required upfront, but it won't be charged until the trial ends.

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