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$ stayupfront --pricing

Bring your whole team — priced by the customers you support.

Three plans, one simple metric: the customer contacts you support. Every teammate is included on every plan. Pick the plan that fits and you're set up in minutes.

Every plan starts with a 14-day free trial — no sales calls, no setup fees.

See the plans Start your free trial
$ stayupfront --founding-customers

Be a founding customer.

› shape the product

Founding customers are key to what we build next — early feedback carries the most weight.

› onboarding with the founder

If you'd like it, a half-hour call with the founder to help you make the most of the platform.

› founding prices

A thank-you for being early: we're launching at reduced prices. The struck-through number is the one you're skipping.

The struck-through numbers are the standing prices. Founding customers pay the lower one.

$ stayupfront --plans

Pick the size of the job, not the size of your team

Plans are banded by customer contacts — the individual people you support: the humans on the other end of your tickets, portals and status pages. Your own team never counts. Add everyone.

Every plan starts with a 14-day free trial — your card isn't charged until the trial ends.

Starter

Small support load, one product.

$69/mo

$109/mo excl. VAT

Founding price — $40/mo off

For up to 100 customer contacts the people you support — your own team is free

  • 30 alert messages/mo (text or call) · top up any time
  • Web checks: ~30 always-on at 1-min speed — or trade count for speed†
  • 20 heartbeats (cron & background-job monitors)
  • 10 domain checks (SSL & expiry, every 12h)
  • 1 custom domain
Start your free trial
most teams

Growth

A growing support operation.

$139/mo

$209/mo excl. VAT

Founding price — $70/mo off

For up to 500 customer contacts the people you support — your own team is free

  • 60 alert messages/mo (text or call) · top up any time
  • Web checks: ~100 always-on at 1-min speed — or trade count for speed†
  • 50 heartbeats (cron & background-job monitors)
  • 20 domain checks (SSL & expiry, every 12h)
  • 3 custom domains
Start your free trial

Portfolio

A bigger or multi-product operation.

$349/mo

$489/mo excl. VAT

Founding price — $140/mo off

For up to 2,000 customer contacts the people you support — your own team is free

  • 120 alert messages/mo (text or call) · top up any time
  • Web checks: ~300 always-on at 1-min speed — or trade count for speed†
  • 150 heartbeats (cron & background-job monitors)
  • 50 domain checks (SSL & expiry, every 12h)
  • 10 custom domains
Start your free trial

Custom

A bigger job than Portfolio.

More contacts, more domains, more of everything — tell us what your operation looks like and we'll shape a plan around it, picking up where Portfolio leaves off. Same rules as every plan: whole team free, every feature, and a price agreed upfront.

Get in touch

† Web checks are a budget, not a fixed count — spend it your way: more checks running slower, or fewer running faster, across up to 3 regions.

A customer contact is a person you support — someone on the other end of a ticket, a portal login, a status subscription. Your teammates aren't contacts and never cost anything: everyone on your team, and the whole company, is included on every plan.

Prices exclude VAT, which is added at checkout where it applies.

Questions about fit, limits, or anything else? Email us — it lands with the founder, not a queue.

Everything else is identical on every plan
A worked example, priced today

A team of five supporting a few hundred customers on Help Scout, Atlassian Statuspage, PagerDuty and UptimeRobot pays about £205 a month, and still has no roadmap & feedback, changelog or API docs. StayUpfront Growth covers all of it for £149.

Add one more person and that stack is about £415. StayUpfront stays at £149, because the team is never the meter.

Price your own stack
$ stayupfront --included

Identical on every plan

Features are never the lever. Every plan gets the whole product — the bands only size the footprint.

Your whole team and company.

Everyone in — engineers, founders, ops. No seats to count, ever.

Every feature.

Support, incidents, monitoring, status pages, customer portals. Nothing held back for a higher tier.

Una, included.

The AI inside StayUpfront works on every plan, on a fair-use basis — triage, reply drafting, and a memory for customer detail. Una never takes a seat and never shows up as a line on your bill.

Any check interval, up to 3 regions.

Run checks as fast as you need, from up to three regions. The interval you need is never a paywall.

Full API access.

~120 requests/min on every plan — the same limit for everyone.

Docs.

A public docs site on every plan, with more headroom than most teams will ever write.

White-label custom domains.

Run portals and status pages on your own domain on any plan — the bands only change how many domains are included.

$ stayupfront --over-allowance

What happens when you outgrow a number

Every limit here is a threshold, not a wall: move up a plan when you outgrow a contact band, down again if the job shrinks, or top up alert messages any time — and past the top plan we'll shape a custom one around you. The bill only changes when you decide it should.

$ stayupfront --signup

Simple pricing, ready when you are

Every plan comes monthly or annual — go annual and you get 1 month free. Pick a plan, create your account, and your 14-day free trial starts right away — you're set up in minutes.

Start your free trial

Create your account in minutes — no sales calls, no setup fees. Change bands any time, in either direction, if your needs shift.

Questions? Email us any time — it lands with the founder, not a queue.

$ stayupfront --commitments

The commitments behind the numbers

Priced for the job, not the headcount.

The price follows the people you support, not the people you hire — so adding a teammate never costs you extra. This is the commitment we'll defend whatever else changes.

Prices in public.

This page is the price list — every plan we sell is on it, at a real number, and if the numbers change we'll say so here, ahead of time. Even Custom starts from a number on this page: it picks up where the top plan leaves off. And if you'd rather talk it through, you'll get me — the person who built this.

One flat price, always.

Monthly or annual, the price is fixed. It only changes when you decide it should — a plan change or a top-up, nothing more.

The whole company included.

Every feature, every teammate, on every plan. The suite is never sliced into modules and access is never a line on the invoice.

Pricing by seats would have been the easy option. But picking up a new tool and then immediately deciding who doesn't get access seems counterproductive to me — so your whole team is in, on every plan.

— Rob Gough, Founder

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